WorkSpace Park Central is a booking and park management app for holiday parks, touring parks and campsites. Guests book and pay on your own branded booking pages, and your team works the same calendar and the same set of books behind them — so bookings taken online, at the desk or over the phone all land in the same place.
It is a fully managed subscription service. There is nothing to install and nothing to maintain: we set it up around your park, run it, keep it secure and backed up, update it and support it — your staff simply work in it through a web browser, wherever they are. There is no commission on your bookings and no booking fees.
Everything listed on this page is part of the Core plan — one bundle at one monthly price.
Online payments powered by Stripe
Card payments are taken through Stripe and protected by 3-D Secure. Each park holds its own Stripe merchant account, so takings are paid directly to you and Webcraft never holds your money. Stripe charges its processing fees to you under your own account.
What's included in the Core plan
Your online booking journey
1 Accommodation
2 Dates
3 Guest details
4 Extras
5 Payment
6 Confirmation
- ✓Branded booking pages on your own web address
- ✓Your logo, phone number and a link back to your website
- ✓Browse accommodation, with photos and a description for every type
- ✓A dedicated, search-engine optimised landing page for every pitch offering — its own description, features, prices and picture gallery, with booking a click away
- ✓Real-time availability calendar — including seasons, stay limits, changeover days and closures
- ✓Nearest alternative dates offered alongside the ones chosen — a night shorter or longer, or a day either side, each priced
- ✓Extras, party size and pet limits applied as you have set them
- ✓Card payment by Stripe, secured by 3-D Secure
- ✓Deposit or payment in full, following your own rules
- ✓Your terms, privacy and refund policies agreed before payment
- ✓The pitch allocated automatically
- ✓The booking lands in your planner immediately
Guest self-service
- ✓Guests open their booking straight from the confirmation email — no account and no password to lose
- ✓Pay an outstanding balance online, including on bookings taken by phone or at reception
- ✓Update their own contact and billing details
- ✓Download a PDF summary of the booking
- ✓Cancel online, with your published policy applied automatically
- ✓Refunds issued as a credit voucher against a future stay
Reception and day-to-day operations
- ✓Bookings taken at reception and over the phone
- ✓Drag-and-drop booking planner
- ✓Check-in and check-out
- ✓Daily arrivals, departures and in-house guest lists
- ✓Cancel, transfer and swap bookings
- ✓Ad hoc charges, with reusable templates
- ✓Printed confirmations, statements and worklists
- ✓Five staff logins for your team — more available on request
Setting up your park
- ✓Accommodation types, individual pitches and areas
- ✓Photos and descriptions for every accommodation type
- ✓Landing page content for every pitch offering — picture gallery, feature list, page title and description, all edited by you
- ✓Occupancy limits for adults, children and pets
- ✓Seasonal pricing, charged night by night
- ✓Extras, with their own seasonal rates
- ✓Stay rules — minimum and maximum nights, changeover days, how far ahead you take bookings
- ✓Flexible dates or fixed-length breaks
- ✓Closures by park, accommodation type, area or single pitch
Money and accounts
- ✓Card, cash and account payments
- ✓Deposits and balances, set per accommodation type per season
- ✓Receipts, refunds, journals and transfers
- ✓Per-till cash handling with a full audit trail
- ✓Statement of account for every booking
- ✓Nominal ledger postings, ready for period close
- ✓Gift vouchers — issue, print and redeem, at reception or online at checkout
Guests and communications
- ✓Guest records with full booking history
- ✓Booking confirmation, emailed the moment a booking is made
- ✓Balance reminder, emailed automatically as the settle-by date approaches — nobody has to chase
- ✓Check-in reminder ahead of arrival
- ✓Gift vouchers emailed to the guest, and re-sent whenever needed
- ✓Every email carries your park's logo and contact details
- ✓Email template customisation available upon request
Reporting
- ✓Occupancy and earnings by day, week, month and year
- ✓Forward availability and booking pace
- ✓Booking sources
- ✓Debtors and outstanding balances
- ✓Pitch sales and sales performance
- ✓Cash transaction log
- ✓Nominal ledger movements
Traffic and conversion analytics
- ✓Your booking pages report into your park's own Google Analytics
- ✓Visitors, traffic sources, campaigns and devices, right across the booking journey
- ✓Every step measured — availability searched, accommodation selected, booking started, guest details entered, payment started, booking confirmed
- ✓Confirmed bookings report their value, so you see revenue and not just visits
- ✓Google's own funnel and revenue reports work from day one — nothing for you or your agency to set up
- ✓See where guests leave the journey, and which campaigns and ad spend actually produce bookings
- ✓Connecting it takes nothing more than your Google Analytics ID — no technical set-up needed
Cookies and privacy compliance
- ✓Built to meet UK GDPR, PECR and EU ePrivacy requirements
- ✓Consent prompt on a guest's first visit — accept all, reject all, or choose
- ✓Guests can change or withdraw their choice at any time
- ✓Refusing cookies never blocks a booking
- ✓Analytics follows Google's own recommended practice for consent — nothing is measured until a guest agrees
Not sure you see everything your park needs?
Park Central is built in modules, and further functions can be added for parks with particular requirements. Tell us how your park runs and we will tell you plainly what is available today and what would need to be built.
See it working
The quickest way to judge whether Park Central fits your park is to walk through it. We will show you the guest booking journey end to end and the back office behind it, and answer the awkward questions as they come up. Contact us today to arrange a demonstration or to request a quotation for your park.
WorkSpace Park Central is part of the WorkSpace™ Cloud platform, built, hosted and supported by Webcraft Limited. Specification current at August 2026 and subject to change.