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WEBCRAFT SOLUTIONS CATALOGUE |
| Solutions Catalogue |
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| User Profiling
Virtual Communities Suite
As your business faces more customers over the Internet, you must make best use of this medium to learn more about them in order to respond effectively to their needs. User Profiling can provide your business with the necessary tools to build and manage communities of online users and to collect intelligence about their behaviour or online interactions. Furthermore, User Profiling is designed to link to other applications that can take advantage of this key data. |
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| SMS Messaging
Virtual Communities Suite
Enhance your communications with your key contacts by adding instant sms messaging into your workflow. SMS Messaging provides you with the facility to broadcast short messages to your customers, staff or other contacts directly from your software applications. This tool is ideal for notifications or other time sensitive or automated applications. |
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| Discussion Forums
Virtual Communities Suite
A forum is an application designed to encourage online discussions between groups of people. The application enables you to allow customers, suppliers, staff or other users to join an online discussion and post their own messages to create ongoing message threads. The Discussion Forums application includes moderation and management tools required to operate. |
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| Online Surveys
Virtual Communities Suite
Creating and running online surveys and questionnaires on the Internet for your business is made easy with WorkSpace Online Surveys. This application enables you to effectively design questions to build your own research survey. In addition, powerful analysis tools make it easy to collect and review feedback results and extract rich reports. |
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| Virtual Communities Suite |
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| Create and manage communities of customers online through your website to generate traffic and website loyalty. Virtual Communities provides a set of tools for web businesses to build their customer base, customer intelligence and facilitate two-way communications through online collaboration and messaging. In addition, Virtual Communities enables your business to provide a personalized service through the web through registration and profiling of repeat customers. |
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