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ABOUT WEBCRAFT |
| Technical Infrastructure |
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Webcraft solutions are deployed over a powerful and robust technology platform that is constantly managed and upgraded to maintain optimum performance at all times. Whilst the characteristics and technical facilities of the platform are constantly changing, here are some key highlights included at the time of writing this document:
HIGH AVAILABILITY SERVER FARM
All web systems deployed are simultaneously served from multiple symetric servers to guarantee uptime and server availability at all times. This includes server maintenance or scheduled downtime. Load capacity on our servers is also closely monitored and kept well within our limits.
MANAGED LOAD-BALANCED NETWORK
Webcraft operates a sophisticated network environment providing a high level of network resilience and traffic management to all clients. Our network management features include automatic load balancing, fault detection and tolerance and bandwidth management.
SOFTWARE MANAGEMENT
All software systems developed and deployed by Webcraft include full warranty and free upgrades to ensure that no client suffers from obsolete investments or software bugs. The Webcraft software development team maintains a structured and organized software management policy to provide all clients with constant attention and support. In addition, all customers are automatically informed or any upgrades and improvements available for their systems as well as any known problems.
TECHNICAL SUPPORT
Qualified and experienced systems engineers man the Webcraft infrastructure setup 24 hours a day, all year round. This means that any technical problems are quickly resolved and overall quality of service is guaranteed.
DATA AND DATA SERVICES
Software solutions deployed over the Webcraft setup enjoy the services of a state-of-the art database architecture that provides extremely high performance levels and data services. Our industry-standard database systems provide our clients with unrivaled performance levels for their applications as well as peace of mind. Services include automatic full data backups, data encryption and remote storage facilities.
FIREWALLS AND SECURITY
Your data is probably safer on our setup than anywhere within your organization. Through our technology sharing model, our clients enjoy access to an impressive range of security technologies that help to make your data as safe as possible and ensure a consistent service throughout your business. Webcraft systems are protected by the latest generation of Firewall systems, network intrusion detection systems and other mechanisms designed to promote a truly safe environment to operate your business.
INTERNET BANDWIDTH
Depending on specific needs, clients can opt for different connection bandwidths and service levels. The Webcraft primary setup offers high quality backbone connections with multiple international data carriers to offer maximum quality and reliability at all times.
MISCELLANEOUS
A large variety of technical and non-technical features of our setup have been designed to make our offer as technically solid and cost effective as possible. Some of the additional features of our setup include physical and logical security measures such as biometric access control, state of the art fire detection and suppression systems, uninterrupted power supply and generators and much more.
Please contact Webcraft to learn more about the features of our infrastructure setup and its benefits to your business.
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| Webcraft Centres |
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Webcraft operates state-of-the-art data centres so that you don't have to.
Our shared infrastructure enables us to leverage the latest technology solutions to operate your business solutions thereby getting the best out of the investment and providing outstanding performance well beyond the requirements of any individual customers.
We put our years of experience and industry knowledge at your service by building a robust and reliable technology infrastructure to power your business. In addition, our technology specialists work closely with vendors and partners to continuously upgrade and maintain the systems to ensure the highest level of service at all time.
Contact Webcraft for more information or to request a tour of the facilities.
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